I didn't receive an order confirmation, what should I do?Updated 3 months ago
First, don't worry — a missing confirmation email usually doesn't mean anything went wrong with your order. Here are the quick things to check:
- Look in your spam or junk folder. Confirmation emails come from [email protected] and sometimes end up there.
- Sign into your account: You can sign into your account here to get your tracking number and view order status.
- Shopify Shop App: You can track your order through Shopify’s Shop App
Still can’t find it? Reach out via our contact form here.