Can I claim my taxes and duties back if I return my order?Updated 3 months ago

For most markets, taxes, VAT, and duties are included in the price you paid at checkout, so there's nothing separate to claim back from a third party.

In the case where you paid taxes or duties directly to the carrier (such as DHL or UPS) or to your local customs authority, those aren't refunded by Onepiece.

In some countries you may be able to claim those back yourself after returning the goods. To do that, contact the carrier or your local customs authority directly, as the process and eligibility vary by country.

Carrier admin, brokerage, or handling fees are usually non-refundable, and we're not able to contact the carrier or customs on your behalf.

You'll find the full breakdown in our Return & Refund Policy.